Adgully Middle East recently interviewed Tarun Joshi, the Founder of Join Ventures in India, which is the parent company for IGP in the Middle East, and various other brands.From his roots as a DRDO scientist to steering Join Ventures, Tarun unfolds the narrative of IGP's expansion into the Middle East and the strategic vision driving its success in the region. Tarun, a seasoned technology entrepreneur and investor, is notable for establishing Join Ventures, a company with substantial holdings in the online gifting sector. Under his leadership, Join Ventures owns IGP.com, recognized as one of the world's premier online gifting companies. Additionally, Tarun has strategically positioned the company to oversee Interflora.in, the Indian business of the world's largest floral company.In the interview, Tarun Joshi discusses his entrepreneurial journey from being a DRDO scientist to his current ventures. With his business acumen, he has successfully expanded IGP to the Middle East. The discussion will explore further insights into his business plans for the Middle Eastern region.Could you share your entrepreneurial journey and the genesis of the Join Ventures?My entrepreneurial journey has been a tapestry woven with threads of diverse experiences, each contributing to the fabric of Join Ventures, one of the world’s fastest-growing direct-to-consumer (D2C) platforms. At the helm of this venture, I find myself at the intersection of technology, innovation, and a relentless passion for creating meaningful connections through gifting and flowersThe genesis of Join Ventures can be traced back to my early days as an aerospace scientist, playing a pivotal role in designing the flight control systems for Tejas, India's first supersonic fighter aircraft. This experience ingrained in me the importance of precision, innovation, and the ability to navigate challenges with resilience. Building on this foundation, I embarked on a journey to harness technology for societal impact.Another turning point in my career was the design of the world's first biometric ATM, a pioneering initiative that broke down language barriers and facilitated financial inclusion for low-income microfinance consumers in India. This project fuelled my belief in the transformative power of technology to bridge gaps and enhance lives. It was a testament to the idea that innovation can be a force for positive change, fostering financial empowerment and inclusion.With over 12 years of experience at leading private equity firms, including 3i and CVCI, I honed my skills in strategic financial management. Managing investments exceeding $500 million in Asia provided me with a comprehensive understanding of market dynamics and a keen insight into the potential of emerging industries. This experience became a cornerstone for my venture into the entrepreneurial landscape.As an active angel investor in start-ups, my interests spanned diverse sectors, including e-commerce, financial services, technology, and consumer companies. These investments were not merely financial; they were strategic bets on the potential of visionary ideas and innovative solutions. Each investment contributed to shaping my entrepreneurial philosophy, emphasizing the importance of agility, innovation, and purposeful leadership.My passion for sports, particularly my achievements as a state champion and 11 times national level player in Badminton, instilled in me the values of discipline, determination, and a team-player approach. These values have been integral to my leadership style, fostering a culture at Join Ventures where talent thrives and evolves to meet the demands of the dynamic digital-first ecosystem.Join Ventures, with its flagship entities IGP.com and Interflora.in, reflects my commitment to creating a platform that goes beyond transactions, focusing on creating memorable experiences for individuals across the globe. The vision is to redefine the landscape of online gifting and flower delivery, leveraging technology to forge emotional connections.In essence, my entrepreneurial journey is a mosaic of technological innovation, financial acumen, and a deep-rooted belief in the transformative power of purposeful leadership. Join Ventures is not just a business venture; it is a culmination of my experiences, values, and relentless pursuit of excellence in creating a positive impact on people's lives.IGP, a renowned gifting company, has embarked on its journey in the Middle East. What motivated the decision to introduce the brand in this region?The UAE has over 10 million people, and out of which 85% are immigrants who want to stay connected to their families and build and enhance their social graph in the UAE. Our sole reason for existence is to help our consumers stay connected to their friends and families back home and to enrich new relationships, whether personal or corporate. We view the UAE as our gateway into the MENA region, considering the warmth and sociability of the culture, which is consistent across the entire MENA region.What are your perspectives on the e-commerce landscape in the UAE? How do you intend to navigate and capitalize on this dynamic market with IGP?The e commerce landscape in the UAE has strong tailwinds. Given the increase in the migrated population in the UAE and preference for convenience, over 70% of people in the UAE are going to continue ordering online. This is expected to deliver over 30% growth p.a. to the online ecosystem in the UAE over the next 3-5 years.What strategies will you employ for marketing to ensure IGP's success in both the UAE and the broader GCC market?The entire GCC market is very aspirational and values the overall service experience. Our marketing strategy would be a mix of providing a strong AI-powered technology platform that reminds every important moment in the life of our consumers, best product portfolio spanning across flowers, cakes, personalised, home and fashion accessories, and on top of that delivery of all these products within 60 minutes.In the midst of the festive season, how can brands seamlessly integrate into the evolving e-commerce landscape in the UAE? How can a corporation develop a profound understanding and adaptability to market dynamics, ensuring a sustained impact in the gifting sector?Providing a superior delivery experience is the key to all brands. In a digital-first world, convenience and variety are of foremost importance. Gifting for example is very demanding as the consumers remember an occasion at the last minute and expect the best products to be delivered in the shortest amount of time. Sustainability is very important to be measured and implemented across the organisation.For IGP, if we want the world to be a happy place, we strive to ensure that we have to first give back to the society and the environment at large. We therefore monitor the carbon footprint of every single product, including the flower stems used in our bouquets, and make sure that we run a carbon-neutral organisation, which is making the entire world a happy place.Do you identify gaps in the gifting market, and if so, what is your approach to filling these voids?The biggest gap that I feel in the gifting market in the UAE is the lack of personalised options. Increasingly, consumers are looking at unique ways of expressing their heartfelt emotions for every special moment in the lives of their loved ones. We at IGP believe in bringing a smile to every recipient for every special moment.Currently, customized gifts are gaining popularity in the gifting sector. How does IGP plan to redefine the art of thoughtful and personalized gifting experiences?Every gift has a feeling associated with it. Customization is the best way to express a multitude of feelings. These feelings are the glue between people and their relationships (close or distant) and special moments (small or big and sad or happy).In the competitive landscape of gifting brands in the UAE and GCC markets, what is your strategy for IGP to stand out? What sets IGP apart from its competition?IGP is all about enriching relationships for over 10 million people in the UAE and over 50 million in the GCC. Our endeavour would be to present the best assortment of over 2500 gifts to express the relevant feeling for every occasion and relationship.Can you outline the cities where IGP is set to expand across the Middle East in the coming years? What are the future expansion plans for the brand?IGP has created a state-of-the-art 20,000-square-feet facility in the heart of Dubai, and will look at opening similar facilities in Sharjah, Abu Dhabi, Riyadh, and Jeddah.