In a bold move towards reshaping the landscape of automotive customer service, Nissan Saudi Arabia is thrilled to announce the much-anticipated Rewards program, set to revolutionize the way customers engage with the brand. This program is set underscores Nissan’s steadfast commitment to “Defy ordinary.” This innovative program a result of a strategic collaboration between Nissan Saudi Arabia and The Entertainer, a partnership publicly revealed at the Seamless event in Riyadh. With aims to redefine the ownership experience of Nissan vehicles in Saudi Arabia by leveraging the power of a dedicated mobile application.The program is designed to elevate customer loyalty, enhance after-sales services, and deliver an array of exclusive discounts across a spectrum of categories such as Food &Drink, Beauty & Fitness, Attractions & Leisure, Retail & Services, Hotels Worldwide.The rewards program also has different offers and discounts that includes "2 for 1," "Fixed price off," "Package price," and "Percentage off." This dynamic range of offerings caters to the diverse.The rewards program offered by Nissan is available to all New Nissan owners by default, and they can access the program's benefits through the Nissan App. However, owners of the Patrol and or the new X-Trail who bought their vehicles during the fourth quarter of 2022 can join the program one year after their purchase.Customer engagement and loyalty are further bolstered by the opportunity for customers to advance through tiers by accumulating points. These points are earned through aftersales purchases and interactions with Nissan, with each tier offering specific benefits and merchants. The system also encourages tier advancement through after-sales services.Adib Takieddine Managing Director of Nissan Saudi Arabia said: “We believe in putting customers at the center of everything we do” and by launching the rewards program it showcases Nissan keenness into fulfilling the needs of its customers and creates an essence of loyalty between the two parties.”The Nissan Rewards Program opens a world of possibilities for customers to enhance their Nissan ownership experience, promoting loyalty and engagement while enabling them to derive added value from every facet of their lives. It signifies Nissan's unwavering commitment to customer satisfaction, excellence, and delivering beyond ordinary customer service.

Nissan KSA and the ENTERTAINER business, a leading global loyalty, and rewards solutions provider headquartered in Dubai, have come together to introduce a loyalty program to reward Nissan customers through enticing incentives. The announcement was made at the Seamless Saudi Arabia 2023 conference, a dynamic two-day event held in Riyadh that focused on global innovations in fintech, retail, and e-commerce. The ENTERTAINER app provides percentage discounts and buy-one-get-one-free offers at various restaurants, activities, and attractions in many cities worldwide.The partnership will empower Nissan to leverage the app’s broader reach, enhancing customer engagement, brand loyalty, and recurring business across different services, and more. All facilitated through app usage.The core objective of the loyalty program is to provide an appealing value proposition to Nissan's customer base, seamlessly integrating them into the Nissan ecosystem while incentivizing desired behaviours.Adib Takieddine, Managing Director, Nissan Saudi Arabia, said, "This partnership stands as a testament to our shared commitment to delivering customer experiences that ‘defy ordinary’. With Nissan's vast network of dealerships and service centres, combined with the ENTERTAINER business’s widespread reach, we aim to provide our customers with added value by simplifying their access to tailor-made deals that cater to their daily needs."Users can choose from a wide range of reward categories, track savings, and digitize their offers within the app.The move exemplifies Nissan’s innovative approach to business in the fast-changing digital landscape and emerging trends.Abdulilah Wazni, Director of Product, Marketing, and Customer Experience, Nissan Middle East and Saudi Arabia, said, “Today, digital tools are progressively becoming integral to every facet of life and business. Our collaboration with the ENTERTAINER business embodies this vision. Nissan wants to turbocharge convenience for customers with faster and more efficient processes. And by constantly evolving, we aim to exceed client expectations and deliver unrivalled value."Julian Morbidelli, General Manager - KSA, the ENTERTAINER business, added, “We are thrilled to implement a loyalty and rewards program in partnership with Nissan, a leading player in the Saudi Arabian automotive industry. We immerse ourselves in our consumers' lifestyle journeys to provide them with exceptional experiences, which helps enhance customer retention. Today, having a digital partner to streamline processes for seamless growth is essential. This is where the ENTERTAINER business comes in; we are dedicated to supporting Nissan’s success within the evolving tech ecosystem for better deals and increased growth.”With the app, users can have access to a range of helpful features that can make their driving experience safer and more convenient. These include the ability to add emergency contacts, around-the-clock roadside assistance, tracking of vehicle maintenance records, hassle-free servicing, and a document wallet for storing important documents. In addition, users can book appointments to test drive new Nissan vehicles and take advantage of Nissan's provided rewards to showcase their wheels at the best places for less.