DEWA’s digital channels achieve global results in sustainability

 In addition to its leading projects and initiatives in clean and renewable energy, Dubai Electricity and Water Authority (DEWA) continues its full commitment to global sustainability goals. This is achieved through its comprehensive system of its operations and its pioneering success in digital transformation, especially in customer services. DEWA recorded a global percentage of over 99% in digital adoption this year. DEWA has a comprehensive ecosystem of ‘green’ digital channels, including its website, smart app, and customer care centre systems, all of which operate through green data centres that rely fully on clean energy. DEWA also intends to launch a new feature that allows customers to use its digital channels with a low carbon footprint. This feature empowers customers to conserve natural resources and achieve sustainability. The feature helps them consume less energy when using their devices and DEWA’s digital services.“We are keen to enhance the sustainability of all our operations. In the Year of Sustainability in the UAE, we intensify our efforts to enhance DEWA’s leadership and excellence in digital transformation and develop our technological infrastructure. We continue to provide innovative and proactive services to increase efficiency, effectiveness, and productivity, in addition to protecting the environment and supporting sustainable and comprehensive development. This is in line with DEWA’s vision to be a globally leading sustainable innovative corporation committed to achieving Net-Zero by 2050. From 2017 to the end November 2023, DEWA’s digital transformation contributed to achieving financial savings for customers and DEWA exceeding AED 2.8 billion. It also contributed to reducing more than 230,000 tonnes of carbon emissions, which is equivalent to planting over 260,000 trees,” said HE Saeed Mohammed Al Tayer, MD & CEO of DEWA.DEWA’s website and smart app are hosted at the green data centre by Moro Hub, a subsidiary of Digital DEWA, the digital arm of DEWA. The green data centre, at the Mohammed bin Rashid Al Maktoum Solar Park, is recognised by the Guinness World Records as the world’s largest solar-powered data centre. An exemplary model for combining cutting-edge digital and power electronic technologies to create an advanced green ICT infrastructure powered by renewable energy, the green data centre offers digital products and services using Fourth Industrial Revolution technologies such as cloud services, the Internet of Things (IoT) and Artificial Intelligence (AI), among others.As a Principal Pathway Partner of COP28, hosted by the UAE at Expo City Dubai, DEWA contributed to the success of this global event, which highlighted the UAE’s accomplishments in supporting global climate action. DEWA’s stand in the Green Zone showcased DEWA’s prominent projects and globally leading programmes. It also highlighted DEWA’s efforts in clean and renewable energy, digital transformation, green mobility, smart grids, innovation, and the latest disruptive technologies.

Moro Hub and Digital Dubai Authority join forces

Dubai: Moro Hub, a subsidiary of Digital DEWA, the digital arm of DEWA, signed a Memorandum of Understanding (MoU) with Digital Dubai Authority (DDA) to deliver state-of-the-art cyber security services to various government entities across the Emirate of Dubai.The MoU was signed in the presence of HE Saeed Mohammed Al Tayer, MD & CEO of Dubai Electricity and Water Authority (DEWA); HE Lieutenant General Talal Humaid Belhoul, Director General of Dubai’s State Security Department; HE Hamad Obaid Al Mansoori, Director General of Digital Dubai Authority; HE Yousuf Al Shaibani, CEO of the Dubai Electronic Security Centre; and Marwan Bin Haidar, Vice Chairman & Group CEO of Digital DEWA. The MoU was signed by Mohammed Bin Sulaiman, CEO of Moro Hub and Amer Sharaf, CEO of Cyber Security Systems and Services Sector at the Dubai Electronic Security Center, during GITEX Global 2023, which is organised from 16 to 20 October 2023 at the Dubai World Trade Centre.As part of this agreement, Moro Hub will extend its comprehensive suite of managed cyber security services to safeguard the information assets and systems of Dubai’s government entities. This collaboration marks a significant milestone in the pursuit of a secure and resilient cyberspace in accordance with the Dubai Cyber Security Strategy of 2023.“We work in alignment with the vision and directives of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai to shape a secure and safe digital ecosystem for enterprises in the country. With the exponential growth of digital interconnection, safeguarding Dubai’s critical infrastructure has become paramount. Our partnership with DDA is a testament to our joint efforts to support the cyber defence capabilities of Dubai’s government entities. By leveraging Moro’s cutting-edge technological solutions and industry-leading expertise, we aim not only to mitigate potential risks but also position Dubai as a global benchmark for unparalleled cybersecurity in the world,” said HE Saeed Mohammed Al Tayer, MD & CEO of DEWA.“DDA is at the forefront of driving Dubai’s digital transformation and spearheading the Emirate’s trajectory as a global leader in innovation and technology. By fostering this collaboration with Digital DEWA, we are committed to upholding the highest standards of cybersecurity, establishing an environment that nurtures technological advancement and fosters a culture of innovation and digital excellence for government entities. We are confident that our shared vision of driving sustainability, efficiency, and seamless connectivity will enable us to elevate Dubai’s status as a dynamic, future-ready city, equipped to meet the challenges and opportunities of the digital age,” said HE Hamad Obaid Al Mansoori, Director General of Digital Dubai Authority. “We are pleased to witness the signing of this pivotal MoU between Moro Hub and Digital Dubai Authority. In our ever-evolving digital landscape in the private and public sectors, the importance of cybersecurity is rapidly increasing. This collaboration underscores our commitment to enhancing the cybersecurity position of Dubai government entities. By leveraging Moro Hub’s state-of-the-art technological solutions and the expertise of the Dubai Electronic Security Center, we aim to provide a secure and advanced digital space,” said HE Yousuf Al Shaibani, CEO of the Dubai Electronic Security Center.“Digital DEWA has always been at the forefront of leading Dubai towards a sustainable and technologically empowered future. This partnership between Moro Hub and DDA is an important milestone for us to revolutionise the government sector and deliver enhanced services to them. Backed by Moro’s expertise and advanced capabilities, we are optimistic that this collaboration will drive Dubai’s government entities towards the forefront of a safe and secure digital advancement,” said Marwan Bin Haidar, Vice Chairman & Group CEO of Digital DEWA.As a part of this agreement, Dubai Government entities can subscribe to Moro’s advanced solutions, such as Managed Security Monitoring and Incident Response, Governance, Risk & Compliance Services, Security Awareness Services & Identity and Access Management, as well as Penetration Testing & Vulnerability Management. These managed security services are delivered by highly skilled professionals from Moro’s Cyber Defense Centre, utilising cutting-edge security technologies, infused with advanced analytical capabilities and AI to provide comprehensive protection for Dubai Government entities.The MoU between Moro Hub and DDA signifies a joint commitment to strengthen Dubai’s digital infrastructure, establish a safe and secure cyberspace, accelerate the Emirate’s digital transformation, and advance its smart initiatives. Cybersecurity is one of the key requirements for smart cities; subscribing to these services will help Dubai Government entities prevent evolving and advanced cyber threats and achieve the Dubai Cyber Index score. The partnership between Moro Hub and DDA will play a pivotal role in ensuring that Dubai remains at the forefront of secure and sustainable smart city initiatives, thus setting new benchmarks in cybersecurity excellence.

Trend Micro and Moro Hub collaborate to bolster Cybersecurity skills in the UAE

Trend Micro Incorporated (TYO: 4704; TSE: 4704), a global leader in cybersecurity solutions, in partnership with Moro Hub, subsidiary of Digital DEWA, the digital arm of Dubai Electricity and Water Authority (PJSC) hosted a threat hunt workshop at the Sofitel Dubai Jumeirah Beach, Dubai, UAE, aimed at fortifying the nation’s digital infrastructure and raise awareness of cybersecurity.With 25 participants, the competition consisted of two separate phases: Phase 1: Attack and Phase 2: Defend. The IT experts were given the opportunity to face simulated cybersecurity challenges, determine the best course of action, and demonstrate their capabilities for both hunting cyber threats and protecting digital assets. Contestants collaborated to develop and execute strategies to effectively detect and block attacks while competing against each other during the event. Dr. Ahmed Alketbi, Chief Information Security Officer of Moro Hub inaugurated the event with a welcome note, setting the tone for an exciting day of cyber challenges, and industry-leading insights from an engaging session on cyber security. Trend Micro’s Senior Sales Engineers conducted a session on Data Center Security Strategy and Implementation, emphasizing the need to streamline operations with hybrid cloud security that delivers the automation and flexibility required to secure today’s modern data centers and journeys in the cloud. A multi-layered solution such as Trend Micro Cloud One is a purpose-built platform for deployments, delivering the operational efficiency required to support and protect various endpoints. “Occasions such as the threat hunt workshop provide us a valuable opportunity to not only raise awareness on robust cybersecurity practices but to also enhance the nation’s digital capabilities to navigate through modern-day cyber threats,” said UAE Country Manager, Majd Sinan, Trend Micro. “Building on our collaboration with Moro Hub, we are dedicated to providing emerging professionals and future industry leaders with the knowledge, in-depth understanding of the threat landscape, and cutting-edge cybersecurity tools essential to protecting all digital environments. We look forward to more collaborative initiatives that advance the cybersecurity movement and help the nation’s organizations, communities, and individuals transform their digital experiences.” “Moro Hub has always been committed to scale and introduce advance security solutions to the region. The threat hunt workshop was designed to enable professionals in this space with strong analytical and technical skills to evade security challenges. The comprehensive workshop not only served as a powerful platform to help cyber professionals learn new insights about tools, tactics and procedures, but also offered an in-depth view on the essential components of effective threat hunting,” said Dr. Ahmed Alketbi, Chief Information Security Officer of Moro Hub. The Trend Micro Security Predictions for 2022: Toward a New Momentum, states that threat actors in 2022 continue to focus on ransomware attacks on data center workloads regardless of their location, as well as exposed services, to take advantage of the large number of people continuing to work remotely. Therefore, platforms like the cyber defense challenge provide an ideal opportunity to further strengthen the protection of the country’s digital ecosystem against modern-day threats