Careem and ekar team up to launch car sharing in Saudi Arabia

Careem, the popular regional multi-service app, has partnered with ekar to introduce a car sharing service in Saudi Arabia.This new offering, called Careem CarSharing, will debut in Riyadh first and then expand to other cities across the Kingdom through the Careem Everything App.The service provides users with the flexibility to rent vehicles for short periods (as little as an hour) or longer durations (up to several days or weeks). Customers can pick up and return cars from various designated locations throughout Riyadh.ekar leverages AI technology to optimize vehicle location and availability, ensuring users can easily find a car nearby."Careem is committed to simplifying and improving lives," said Abdulla Elyas, Careem's Co-Founder and Saudi Chairman. "We've already empowered millions in Saudi Arabia through ride-hailing and our Careem Bike network, and now we're excited to bring car sharing to the mix.""Car sharing is a sustainable option," Elyas continued, "as it allows people to save money on transportation and reduces the overall number of cars needed in our cities, benefiting the environment."The Careem app already offers a variety of services to over 10 million Saudi customers, including ride-hailing, car booking, bike rentals, and food delivery."ekar has a proven track record of providing exceptional flexibility and convenience to Saudi customers," stated Mohammad Maaddawi, ekar's General Manager. "We're thrilled to collaborate with Careem to extend our reach and improve the lives of even more people in the Kingdom."This partnership builds on ekar's successful launch of a peer-to-peer car sharing service in Saudi Arabia in 2022. Additionally, Careem recently expanded its operations in the Kingdom earlier this year to offer seamless transportation for railway passengers on the North and East lines.

Dubai Internet City and Korea National IT Industry Promotion Agency Sign MoU

Dubai Internet City, the region’s leading technology hub and part of TECOM Group PJSC, has signed a memorandum of understanding (MoU) with the National IT Industry Promotion Agency (NIPA), backed by the Government of South Korea, to foster innovation and entrepreneurship efforts that bolster the growth of the global technology sector.A high-level Korean delegation toured the vibrant technology district on the side lines of the MoU signing. Ammar Al Malik, Executive Vice President – Commercial at TECOM Group signed the memorandum on behalf of Dubai Internet City with Sung-Wook Hur, President of NIPA. The UAE and Korea are key trading partners with bilateral non-oil trade totalling $3 billion during the first half of 2023. The UAE is Korea’s second-largest Arab trade partner and recently concluded talks with Korea for a Comprehensive Economic Partnership Agreement (CEPA) deal. In January 2023, the UAE also announced plans to invest $30 billion in various South Korean sectors and industries to expand economic cooperation over the next few years.Under the terms of the MoU, NIPA will provide industry data and insights that enhance collaboration and facilitate the participation of Korean technology companies and professionals in Dubai Internet City’s ecosystem.Commenting on the partnership on behalf of Dubai Internet City, Ammar Al Malik, Executive Vice President – Commercial at TECOM Group, said: “We are delighted to embark on this strategic memorandum with NIPA that marks a significant step towards fostering innovation, supporting entrepreneurship, and strengthening the global technology landscape. The agreement underscores our ecosystem’s alignment with the goals of Dubai Economic Agenda ‘D33’ to enable globally impactful innovation from Dubai. The strengths and resources offered by Dubai Internet City and TECOM Group will undoubtedly create lasting impact and drive growth for Korean technology companies not just in Dubai or the region, but around the world."The MoU with NIPA underscores Dubai Internet City’s commitment to advancing technology, innovation, and entrepreneurship through joint initiatives that have a positive impact on the global scale. The agreement was signed at GITEX Global 2023, the world’s largest technology event that Dubai Internet City is Innovation Partner for, which runs until 20 October at Dubai World Trade Centre.Dubai Internet City is the region’s largest tech hub and has led Dubai’s digital transformation strategy for over two decades, serving as a platform for global tech brands, start-ups, and innovators to work, connect, and innovate. The district is home to more than 3,000 customers, including Fortune 500s and SMEs such as Google, 3M, Microsoft, and Careem, in addition to over 29,000 professionals and entrepreneurs. Dubai Internet City is part of TECOM Group’s portfolio of business districts that includes Dubai Design District (d3), Dubai Science Park, Dubai Media City, Dubai Studio City, Dubai Production City, Dubai Knowledge Park, Dubai International Academic City, and Dubai Industrial City.

Careem harnesses Generative AI to revolutionize service and insights

Careem, the super app in Dubai, has harnessed generative AI to enhance its pricing, routing, ETA predictions, and developer efficiency. This revelation was made by Wael Salloum, Vice President of Data and AI at Careem, during his participation in the Dubai Assembly for Generative AI.In a panel discussion titled "More Breakthrough Moments: How Agile Companies are Utilizing GenAI," Salloum commended the potential of generative AI, emphasizing how it has transformed the app's interaction with users, allowing a wider audience to access its services. Salloum also pointed out that Careem has initiated several AI-driven projects.Muhammed Atef Hassouna, Senior Director of Machine Learning, Algorithms, and AI at Talabat, elaborated on how their app is capitalizing on emerging technologies, underlining the significance of nurturing local talent in the region.Hassouna remarked, "We believe in cultivating our existing talent. Novel disruptive technologies necessitate fresh perspectives, most of which are likely to originate from the younger generation."Hrish Lotlikar, Co-Founder and CEO of SuperWorld, was also part of the panel, where he discussed the potential of generative AI in enhancing personalization, particularly in the context of search functionality.Lotlikar stated, "We have a strong interest in content creation, especially in the development of diverse content types, personalized avatars, and advanced visual representation for users.""When it comes to virtual real estate," he continued, "we aspire to provide analytics that enable buyers and sellers within SuperWorld to formulate strategies for obtaining locations. This approach assists them in assessing the long-term performance of these places and identifying optimal methods for monetizing them."Regarding the ethical and responsible use of generative AI, Lotlikar emphasized, "As society evolves alongside AI, we must establish robust procedures to safeguard data privacy, user rights, and content integrity."The Dubai Assembly for Generative AI attracted 2,200 participants, including major global technology companies and consulting firms such as Microsoft, Meta, IBM, PwC, Deloitte, SAP, Nokia, McKinsey, and others.

Captain Razak Uppattil of Kerala completed the 1 billionth ride for Careem!

Dubai, UAE: Careem, the region's leading multi-service platform, celebrates 1 billion ride hailing trips across the Middle East, North Africa and Pakistan.The 1 billionth trip was completed in Qatar by Captain Razak Uppattil from Kerala, India, who has been driving with Careem for four years and has completed over 10,500 trips on the platform. To celebrate this milestone, Careem gifted Captain Razak a trip to his home town in Kerala.The 1 billionth passenger was Genera Tesoro, a Careem customer from the Philippines who works as a receptionist at Padel In Aspire Zone in Doha. Genera completes more than 50 trips per month and says she chooses Careem because it is a more affordable option. Careem gifted Genera rides-hailing trips for one year* as a token of appreciation.Mudassir Sheikha, CEO & Co-founder of Careem, said: “Reaching the incredible milestone of 1 billion rides is thanks to the hard work of our Captains and colleagues as well as the trust that our customers have placed in us. We feel blessed to have made it easier for people to move around and to have created earning opportunities for more than 2.5 million people. The opportunity ahead is large and humbling - our region is full of untapped potential and there’s so much more we must do to simplify and improve life for people in the region.”Captain Razak Uppattil, the Captain who completed the 1 billionth ride, commented: “I thank God to have completed the 1 billionth trip. I have been at Careem for about four years and have so many favourite moments. It’s the people that I get to meet from all over the world that I really enjoy. I have three children back home in Kerala, India, and I am so excited to see them soon.”Careem Captains have driven over 9 billion kilometres across more than 80 cities over ten years. The countries with the highest number of rides recorded are Pakistan (299 million), Saudi Arabia (242 million), and Egypt (230 million). The longest single ride covered 1,113 kilometres, from Riyadh to Jazan in Saudi Arabia in 2020. The shortest single ride was a 200 metre trip in Lahore.Careem’s first ride took place in the UAE in September 2012 and was booked manually before the first line of code was written from Pakistan a few months later. Careem expanded in popularity across the region as the first ride-hailing platform to offer cash payments. The percentage of Careem rides paid for digitally has grown from 31% in 2016 to 44% in 2022.Careem has more than 50 million registered customers, and 2.5 million registered Captains who have collectively earned over $4 billion in earnings to date. The highest number of trips recorded by a Careem Captain is 35,139 trips by a Captain in Jordan. The highest number of rides booked by a Careem customer is over 9,500 rides by a customer in Saudi Arabia.Today Careem offers over a dozen services including ride-hailing, food and grocery delivery, micro-mobility, payments, and partner services including home cleaning, car rental, event bookings, and on-demand laundry services.

Careem buys subscription-based meal delivery service Munch:On

As part of its continuous effort to become a super app, Careem, the UAE-based multi-service platform, has acquired the subscription-based food delivery service Munch:On.Munch:On will cease operations as a result of the acquisition, and its services will be moved to the Careem application, which recently expanded to provide payments, ride-hailing, PCR testing, food and other services in one integrated platform.Munch:On is a subscription-based food delivery service that connects clients to meals at a discount by utilising unused kitchen capacity as well as packaging, scheduling and routing technologies. It was founded in 2016. It now mainly caters to the corporate lunch market.Currently serving millions of consumers around the Middle East, the Careem app’s food offering is expanding quickly. According to Mudassir Sheikha (above), CEO and Co-Founder of Careem, by purchasing Munch:On, Careem Food will be able to construct an even more competitive offering with a far deeper variety of benefits for both restaurant partners and customers.Eight cities in the Saudi Arabia, Jordan, the UAE and Qatar can download the Careem app.