Jaggaer appoints Troy S. Meyers as Chief Customer Officer

JAGGAER, the global leader in Autonomous Commerce, has appointed Troy S. Meyers as its new Chief Customer Officer. For the past seven years, Meyers, a senior executive with experience in global SaaS and Fortune 500 organisations, has managed customer success with B2B IT SaaS companies, most notably Azalea Health in Atlanta, Georgia.“Troy is a visionary leader adept at defining and executing strategies to transform and scale customer success ecosystems, drive growth and improve client engagement, adoption, loyalty and value. As such, he is a valuable addition to our leadership team, but more importantly, to the broader JAGGAER customer and partner community,” said Andy Hovancik, CEO, JAGGAER.Meyers is a Certified Customer Success Manager and Certified Customer Experience Professional. He also holds professional qualifications in Program and Portfolio Management, Six Sigma and Net Promoter Score, among others. He is a popular speaker at executive conferences on various topics, including client and employee success. Meyers gained an MBA in MIS and eCommerce from Georgia State University and a BSc in Computer Engineering from the University of Louisville.“JAGGAER is a fantastic company in a sector whose importance has grown enormously in recent years as companies have struggled to stay on top of supply chain disruptions, inflation and a fast-changing regulatory environment, among other challenges. I’m looking forward to engaging with the JAGGAER community, better understanding their pain points, and helping them along their journey,” Meyers said.

Jaggaer recognized again in 2023 Gartner Hype Cycle for AI

Dubai: JAGGAER, the global leader in Autonomous Commerce, today announced that it has been named for the third year in a row as a Sample Vendor in the Gartner Hype Cycle for Artificial Intelligence, 2023. The source-to-pay (S2P) technology provider is included in the category of Intelligent Applications."We're incredibly excited to be named by Gartner as a Sample Vendor in this year’s Hype Cycle report. We have invested in our vision of Autonomous Commerce for our customers for the past 10+ years and the artificial intelligence we've woven across our platform is helping procurement teams be more strategic across the end-to-end source-to-pay process and more agile as they adapt to supply chain and market disruptions," said Andy Hovancik, CEO and member of the Board of Directors at JAGGAER. "We believe that our inclusion in this report for the third year in a row, especially given industry advancements in artificial intelligence, is a testament to JAGGAER's strategy to provide intelligent procurement solutions that align buyer needs with supplier capabilities."Gartner states, “Artificial intelligence (AI) is the current competitive play for enterprise applications with many technology providers now enabling AI and machine learning (ML) in their products via inbuilt, added, proxied or custom capabilities. Bringing intelligence into applications enables them to work autonomously across a wider range of scenarios with elevated quality and productivity, and reduced risk. Integrated intelligence can also support decision-making processes alongside transactional processes.”

JAGGAER names Eva Skidmore as its new Chief Marketing Officer

Duba: JAGGAER, the global leader in Autonomous Commerce, today announces the appointment of Eva Skidmore as Chief Marketing Officer. Skidmore will oversee global marketing for the organisation and focus on driving customer demand as the company enters a new phase of growth.Eva joins JAGGAER from Salesforce, where she served as CMO Public Sector and Vice President of Field Marketing for Public Sector, Education and Nonprofit – sectors in which JAGGAER also excels. She was responsible for creating growth marketing plans, driving brand awareness, and leading demand generation globally. Prior to her time at Salesforce, she held marketing and channel roles at Socrata, Oracle (RightNow) and Microsoft. JAGGAER CEO Andy Hovancik, said: “We’re thrilled that Eva has taken on this important role as a member of the Executive Leadership Team. Her track record of shaping and driving growth-oriented marketing strategies while building and retaining high-performing teams will be invaluable as we expand JAGGAER’s leadership position in the procurement software market.”“I am excited to join this incredible team and to support JAGGAER’s vision of Autonomous Commerce to address critical issues in procurement and supply chain management,” said Skidmore.“I’m also looking forward to working alongside Andy and the team as we gear up for the REV2023 global conference in Barcelona this fall,” she concluded.Skidmore holds a degree in International Relations from Tufts University and a Master of Business Administration from the Ross School of Business at the University of Michigan.