McDonald’s UAE revamps its app experience

Dubai:  McDonald's UAE gives brand fans a reason to smile with the latest updates to the McDonald's App. The updates are focused on customer convenience while offering them the chance to earn and redeem Reward Points on delivery via the MyM Rewards Program.The ordering process has never been easier, promising a more convenient experience that caters to all customers’ needs. For the busy customers, you have the opportunity to order ahead for drive-thru or skip the que and pick-up your order from the front counter. For those who prefer ordering from the comfort of their homes, the App now offers a streamlined ordering process with order tracking. What's more, customers can earn and redeem Reward Points for delivery orders as well. For those who'd like to dine in, the App can be used to place an order, select table service, and enjoy a relaxed dining experience and your order will be served to your table.Continuing to enhance the ordering convenience for brand lovers, McDonald’s UAE has also introduced Curbside Pickup as an extension of their App services. The new service is currently available at the Umm Suqeim restaurant, with plans to roll it out across other McDonald’s restaurants in the UAE. This service allows customers to place orders through the App from designated parking spaces, and their orders will be delivered straight to their car, for increased convenience.Available exclusively via the App, customers can choose from great deals when ordering for delivery or pickup. Some of the deals include, for a limited time, receiving a complimentary meal when buying a meal for delivery, the opportunity to get large fries for only 5 AED when placing a pickup order, or redeeming only 800 Reward Points to get a Chickenburger or a Cheeseburger and for those looking for a great meal, you can also redeem 2,900 Reward Points to get a Big Mac Medium Meal or a McChicken Medium Meal!

McDonald’s UAE shares its best food safety practices this World Food Safety Day

DUBAI: As part of its participation in World Food Safety Day and its ongoing commitment to integrate food safety into every aspect of its operations, McDonald’s UAE published today its Food Standards Initiative - an open guidebook, detailing McDonald’s meticulous food safety practices across its food preparation process.Established by the UN in 2018, World Food Safety Day raises attention to the importance of food safety, as well as draws awareness to food standards, inviting organizations, businesses, governments, institutions, and the general public to participate in the annual global event. This year’s theme, “Food standards save lives”, highlights the role of established food safety practices and standards, ensuring food safety and quality, which McDonald’s will be bringing forward through its guidebook in a digestible and implementable format.Guided by the core tenet that food safety runs far beyond basic kitchen practices, the guidebook sheds light on the food preparation process, putting the onus on every individual involved in the food safety process and empowering all stakeholders to take responsibility across food safety, from suppliers and transportation partners to kitchen crew and consumers. The guidebook touches on topics including food handling, temperature control, traceability, monitored safety checks, freshness and more.Commenting on the initiative, Mr. Walid Fakih, CEO at McDonald's UAE said: “Serving safe and delicious food to our customers is our topmost priority and is one of the key factors underpinning our strong relationship with the local community in the UAE. To achieve this, we work with the best partners and suppliers who ensure we deliver on this promise and reward our customers’ trust every step of the way, from farm to fork.”Across food sourcing and handling, to logistics and preparation, McDonald’s UAE has a long-established foundation in ensuring its food safety practices and hygiene protocols meet the highest uncompromising standards of excellence. The McDonald’s guidebook offers industry players insight into preparation, hygiene, and safety tips, techniques, and requirements across four main food categories: beef, chicken, oil, and vegetables.McDonald’s UAE invites businesses and consumers to join this global UN day to continue raising awareness about the importance of food safety for all.