https://adgully.me/post/3940/carswitch-joins-forces-with-moengage-to-elevate-personalized-customer-engagement

CarSwitch Joins Forces with MoEngage to Elevate Personalized Customer Engagement

CarSwitch, the leading UAE site for buying and selling used cars, has partnered with MoEngage, a marketing automation and customer engagement platform and e-CENS.Operating in both UAE and KSA, the brand is a perfect bridge between sellers who are looking to sell their cars conveniently and buyers who prefer not to visit showrooms in search of cars physically.Speaking about the customer engagement challenges, Mohammad Ali Raahim, Head of Product at CarSwitch, said, “There were few challenges that we encountered while building our engagement frameworks. Data analysis, engaging the right channel, personalization at scale and relevant content are some of them. This is where we think MoEngage, along with e-CENS fits perfectly well into our system.”Using MoEngage, the car-selling platform will offload journeys that have been built on their own tech stack onto MoEngage to focus more on maintaining and analyzing these journeys. Additionally, the brand will also identify and capitalize on new opportunities to engage customers at the right time, through the right channels with content that they would care about, with MoEngage’s engagement platform.“In the age of online reviews and social media, our reputation is critical. Meaningful customer engagement helps us manage our online reputation effectively. While our ultimate goal is to increase the number of cars we sell, we want to excel in customer engagement. With MoEngage and e-cens, our experience so far has been great. Hoping for more of the same after we launch the integration.”, said Mohammad Ali Raahim, Head of Product at CarSwitch“We are delighted to onboard CarSwitch as part of our MoEngage family. They have been constantly focusing on providing a supreme customer experience, and we are ecstatic to be a part of their journey”, said Sweta Duseja, Director of Customer Success at MEA, MoEngage.Building a long-lasting relationship with customers is essential for businesses to increase their ROI. That's why we use MoEngage for our clients. Their marketing automation makes targeting and optimizing messaging easier, helping businesses build a loyal customer base, thus increasing their ROI”, said Bashar Hafez, Co-Founder and Managing Director at e-CENS.CarSwitch joins the growing list of 1200+ global companies across 35 countries, such as Azadea Group, Commercial Bank of Dubai, Azadea, Jazeera Airways, Alsaif Gallery, Apparel Group, Airtel, Ola, Oyo, and Mashreq, that trust MoEngage to deliver a consistent experience across multiple devices and touchpoints. 
https://adgully.me/post/2851/almosafer-partners-with-moengage-for-personalized-engagement

Almosafer partners with MoEngage for personalized engagement

KSA: Saudi Arabia’s leading travel company Almosafer (part of Seera Group), has partnered with MoEngage, a marketing automation and customer engagement platform, to drive meaningful engagement with its travellers using an insights-led strategy.Founded in 2012, Almosafer’s consumer travel platform offers travelers seamless experiences for domestic and international travel bookings through its omnichannel offerings. Currently catering to KSA and other GCC audiences, the brand will leverage MoEngage’s platform to create personalized messaging, ensuring continuous customer engagement at the right place and time.“We understand the importance of trust when it comes to booking travel services. Our customers can rely on us to deliver on our promises, ensuring they receive the services they booked with confidence and peace of mind. Additionally, we also realize the research that goes behind booking a service, and we intend to provide assistance there as well with the help of MoEngage”, said Pallav Singhvi, VP Consumer Travel - Almosafer.Apart from meaningful customer engagement, Almosafer will leverage MoEngage’s capabilities, such as advanced segmentation, automation, and personalization capabilities. This will enable the brand to craft highly relevant and impactful campaigns whilst delivering the right messages to the right customers, maximizing the effectiveness of engagement efforts.Almosafer joins the growing list of 1200+ global companies across 35 countries, such as Azadea Group, Commercial Bank of Dubai, Landmark Group, Apparel Group, Airtel, Ola, Oyo, and Mashreq, that trust MoEngage to deliver a consistent experience across multiple devices and touchpoints.“We are excited to join hands with a leading brand that focuses on engagement across the customer journey lifecycle. Establishing a sound customer customer engagement strategy can lead to a long-term relationship and MoEngage will be more than happy to assist Almosafer in doing so”, said Sweta Duseja, Director of Customer Success, META - MoEngage.
https://adgully.me/post/2236/homesmiths-partners-with-moengage-to-drive-insights-led-personalized-engagement

Homesmiths partners with MoEngage to drive insights-led personalized engagement

Dubai: Homesmiths, a home improvement, storage & organization, cleaning and kitchenware retailer, has partnered with MoEngage, an insights-led customer engagement platform, to enhance customer retention with personalized engagement.Founded in 2016, Homesmiths offers a wide range of products across categories such as Storage and Organization, Houseware, Cleaning and Accessories, Kitchenware, and many more. The brand will look to leverage the full capabilities of MoEngage to drive more awareness about Homesmiths and balance the offline and online business.“At Homesmiths, we strongly believe in our vision of “Heart Your Home.” Our endeavor to provide a curated and personalized experience has led to our partnership with MoEngage. Using MoEngage’s engagement platform, we plan to enhance our CLTV and work upon data-driven marketing metrics.” said Hinoj Mohanan, Head of E-commerce, Homesmiths.The home and kitchenware brand will also plan to leverage the single analytics platform to cover all the channel metrics.“We are proud to join hands with Homesmiths. The brand has kept customer experience at its heart, and we want to assist them in their endeavor of driving personalized customer experience with omnichannel engagement.”, said Sweta Duseja, Director of Customer Success, Middle East, MoEngage.Homesmiths joins the growing list of 1200+ global companies across 35 countries, such as Azadea Group, Commercial Bank of Dubai, Landmark Group, Apparel Group, Airtel, Ola, Oyo, and Mashreq, that trust MoEngage to deliver a consistent experience across multiple devices and touchpoints.