https://adgully.me/post/2043/dewa-initiates-pilot-use-of-chatgpt-to-enhance-the-capabilities-of-rammas

DEWA initiates pilot use of ChatGPT to enhance the capabilities of Rammas

Dubai: After launching it last February, and as part of its strategy to employ Artificial Intelligence (AI) technologies across all its operations and services, Dubai Electricity and Water Authority (DEWA) announced the pilot use of ChatGPT, since April 2023, on its website through Rammas, DEWA’s virtual employee, to enhance customer experience.“The wise leadership pays great attention to leveraging AI technologies across all sectors. At DEWA, we are keen to enrich the customer experience through smart services that save their time and effort using the latest AI tools. This supports the UAE National Strategy for Artificial Intelligence 2031, the Dubai 10X initiative and the Smart Dubai initiative, which aims to make Dubai the smartest and happiest city in the world. This is also part of our efforts to use AI in all our services and operations to reduce the number of visits to our customer happiness centres and contribute to shaping a new digital future for Dubai through Digital DEWA, our digital arm, that aims to make us DEWA first digital utility in the world with autonomous systems for renewable energy and storage, with the expansion of the use of AI and digital services,” said HE Saeed Mohammed Al Tayer, MD & CEO of DEWA.“We always strive to improve customer experience and provide our services according to the highest standards of availability, reliability, efficiency and quality. This step to use ChatGPT in Rammas confirms our ongoing efforts to leverage the disruptive technologies of the Fourth Industrial Revolution to accelerate digital transformation and provide advanced digital services with added value that enriches the experience and happiness of customers,” added Al Tayer.Since its launch in the first quarter of 2017 until the end of April 2023, Rammas has answered more than seven million enquiries. ChatGPT will contribute to enhancing its capabilities due to its superior ability to interact with users and better understand their needs. It will also improve its ability to learn, understand, and analyse customer enquiries based on available data and information to respond promptly and accurately.DEWA is working to enrich its services with ChatGPT. It is the first utility in the world and the first government organisation in the UAE to use this modern technology as part of its continuous efforts to enhance its leadership locally and globally.
https://adgully.me/post/2036/web3-launchpad-enjinstarter-mena-granted-initial-approval

Web3 launchpad Enjinstarter MENA granted Initial Approval

DUBAI—Web3 launchpad and advisory company Enjinstarter MENA announced today that it has been granted initial approval by Dubai’s Virtual Assets Regulatory Authority (VARA), while it undertakes the in-depth process of applying for a licence, in accordance with VARA requirements.With the Middle East and North Africa considered to be a booming Web3 market, Enjinstarter is seeking a foothold in the region as it aims to be the premier launchpad and incubator for Web3 metaverse, gaming, and entertainment experiences. Along with operating out of Dubai, the metaverse capital of the world, Enjinstarter has ambitious plans to be the go-to provider for Web3 adoption in the region, including the addition of more portfolio projects focusing on impact and sustainability initiatives that complement the UAE’s commitment to climate action.“This is an important step for Enjinstarter. Getting initial approval and continuing with our licence application makes clear our commitment to achieving the highest standards of accountability and transparency in the Web3 space. We are committed to  conforming to VARA’s high standards and know this will only accelerate our growth in the Middle East and beyond,” said Prakash Somosundram, co-founder and CEO of Enjinstarter.VARA, established in March 2022 under the Dubai Virtual Asset Regulation Law, is the first regulator of its kind to oversee virtual assets and aims to create an advanced legal framework to protect investors and set international standards for the virtual assets industry, and to enable responsible business growth in and from the Emirate.“Dubai has been laser-focused on establishing itself as a global hub for Web3. It continues to provide much-needed leadership in terms of regulation and innovation, especially with initiatives such as VARA’s own foray into The Sandbox. We are looking forward to getting started here and contributing to Dubai’s growing Web3 ecosystem,” added Vasseh Ahmed,Enjinstarter MENA’s managing director.Since inception in Dubai three months ago, Enjinstarter MENA has signed key partnerships with MENA-focused blockchain ecosystems, Crypto Oasis and Masary Capital, hosted a sustainability and climate impact roundtable with streaming platform myco, and appointed Vasseh as its managing director.