TDRA participates in SAMENA Summit on telecom's role in digital economy

Dubai: With the active participation and sponsorship of the Telecommunications and Digital Government Regulatory Authority (TDRA), SAMENA held its annual summit at the Atlantis Hotel in Dubai, in the presence of H.E. Sheikh Nahyan bin Mubarak Al Nahyan, Minister of Tolerance and Coexistence in the United Arab Emirates as a guest of honor at the summit, and with the participation of a group of decision-makers and workers in the field of ICT in the public and private sectors in the Middle East and North Africa region.His Excellency Eng. Majed Sultan Al Mesmar, TDRA Director General, gave the opening speech in which he highlighted the importance of regional cooperation to advance the telecommunications sector and digital transformation in order to contribute to creating the future and promoting a sustainable digital economy to serve the region. He said: “Advanced digital ecosystems have proven to have an effective impact on society, economy and government work. Today, emerging technologies constitute a strong drive for the transformation process towards a sustainable digital economy, whether in the UAE or in the region and the world. However, this journey has some challenges that we must work together to overcome and turn into opportunities and prospects. One of these challenges is the legislative issue, as technologies are constantly evolving, and in order to keep pace with them legislatively, we must be highly innovative. Thus, TDRA was keen to launch the first experimental legislative environment for the ICT sector (ICT Regulatory Sandbox), on the sidelines of the World Government Summit that was held in Dubai last February.”H.E Al-Mesmar called for concerted efforts to support countries that are not connected to submarine cables, which deprives them of broadband Internet services, and offered the UAE's assistance in this context based on the UAE's global trends, and said: "The UAE is ready to provide the necessary advisory and technical support to those countries.", in order to achieve the noble global slogan raised by the United Nations in the context of its development goals, (Leave no one behind).”His Excellency Mohammed Al Ramsi, Deputy Director General for the Telecommunications Sector, participated in the activities of 5.5G session. Al Ramsi presented TDRA's efforts to enhance the infrastructure of 5G and 5.5G, and the role of this technology in promoting innovation and increasing the speed of communication between devices and stations, which support the establishment and development of smart cities in their various fields such as education, health, transport, logistics, industry and others. Al Ramsi indicated that TDRA has taken many necessary steps to facilitate the development of 5.5G, including the allocation of spectrum at 6GHz and mmWave scales.Among TDRA’s participants in the summit sessions, Adel Al Mehairi, Director of CERT, participated in a discussion session on enhancing digital trust to reach a sustainable, connected and smart world. Khalid Al Awadi, Manager of Broadcasting and Space Services, also participated in a session on the integration of terrestrial and non-terrestrial networks and space platforms. TDRA also had an active participation in the discussion session "Creating Digital Value and the Internet", where Sultan Albalooshi, Manager of Spectrum Policy, touched on the importance of infrastructure in enhancing the role of the Internet in digital life and the digital economy.On the sidelines of the summit, TDRA participated in the collective launch of the 5.5G open lab, in partnership with Etisalat by e& and Huawei. This launch reflects the stakeholders' keenness on the principle of partnership in preparing for the future and dealing smartly with new technologies.

Xiaomi opens flagship store in the UAE at Dubai Mall

Dubai:  Xiaomi, a leading global technology company, recently opened its biggest flagship store in the United Arab Emirates (UAE) at the Dubai Mall. The much-awaited official store opening took place on April 26th at an exciting event attended by technology enthusiasts and Xiaomi fans across the country, in the presence of Ronnie Wang, General Manager of Xiaomi Middle East and Levant, Arjun Batra, Country Manager of Xiaomi UAE, Tony Qin, Head of Xiaomi Middle East Retail, Ria Yu, C1 General Manager, and Yuchen Han, C1 Retail General Manager.Xiaomi's Dubai Mall store is a testament to the company's commitment to expanding its presence in the Middle East. It is a significant milestone for Xiaomi in bringing its innovative products closer to customers in the region. The store covers 6600 square feet making it Xiaomi’s biggest flagship store in the Middle East and one of Xiaomi’s biggest in the world."Our commitment to making quality technology accessible to everyone is reflected in our Dubai Mall store, the largest Xiaomi store in the world among our 1,400 stores worldwide, excluding China and India. Since the first Xiaomi store opening in 2017, Xiaomi has been bringing the concept of smart homes into daily lives. We are grateful for our consumers and Mi fans' unwavering support and promise to provide better quality products and the best shopping experience possible." said Arjun Batra.The event began with a ribbon-cutting ceremony which was followed by a range of interactive activities for the attendees to participate in. As the event progressed, the crowd was thrilled to see the cyber dog make an appearance on stage, which added to the excitement of the event.The opening was attended by numerous top influencers, including Ajman Khan and Roman Khan, who actively engaged with their fans and followers present at the event.Among the products displayed are smartphones, laptops, smart devices, and home appliances, featuring the latest Redmi Note 12 series, Xiaomi Electric Scooter 4 Ultra, Xiaomi 13, and more. The store's design aligns with Xiaomi's global branding standards, creating an immersive and interactive environment. Customers can test Xiaomi's latest products, explore their features and capabilities, and learn about technology trends.In celebration of the opening of the new store, Xiaomi is offering a 50% discount on all products to the first 350 customers, and a 30% discount to the next 400.Xiaomi's Dubai Mall store is located on the Ground Floor, in China Town. It is open seven days a week from 10:00 am to 12:00 am.

Batelco launches OneOffice solution

Dubai : Manama, Bahrain: Batelco, part of the Beyon Group, launched Batelco OneOffice, a cloud-based suite that includes essential productivity tools to support the needs of a busy office team, through a secure, easy-to-use and cost-effective platform.                 Batelco OneOffice offers online apps such as document editing and sharing, project management, secure email, real-time video calls and team chats. It also features live collaboration with team members and partners, as well as next-generation AI tools to streamline daily operations for businesses. Furthermore, a key differentiator is that each business will benefit from having a separate application sandbox, which means that they will have their own dedicated and independent storage on the cloud platform. Customers will have access to features and functionalities similar to any other online collaboration tool, but at an affordable price with higher security.Two competitively priced packages are available, basic and advance, with the advance package including additional benefits such as automated backups, long-term data retention, and 1TB cloud storage. By using Batelco OneOffice, customers can secure and access their data anywhere, optimize operations, while simultaneously reducing costs and improving communications.Batelco General Manager Enterprise, Abdulla Danesh said, “We are delighted to introduce Batelco OneOffice productivity suite, as we continually look for opportunities to expand our support towards the SME sector and diversify our product portfolio to cater to the different needs of their businesses.”“Batelco OneOffice is a highly secure platform that includes integral applications and tools for all types of businesses. The solution was designed to support businesses to run smoothly with more efficient operations at a great price point. Businesses, regardless of size, can excel by using modern-day digital tools, and here at Batelco we strive to provide just that,” Mr. Danesh added

Batelco rated best customer experience in Bahrain

Batelco, part of the Beyon Group, has achieved the highest scores according to the Bahrain Telecommunications Regulatory Authority (TRA) Consumer Experience Report for 2022. The report, which is the TRA’s first annual satisfaction comparison report, measures consumer and corporate customers satisfaction levels, with their Mobile, Broadband and Fixed provider. For consumer Mobile services, Batelco achieved the highest scores in 9 out of 15 areas of satisfaction including overall satisfaction, network and voice quality experience, speed of mobile Internet, data quality experience and both outdoor & indoor network experience.Batelco was also ranked as the best performing Broadband network operator by Bahrain’s consumers, scoring ‘delighted’ across 10 out of 13 areas, including overall satisfaction, service network experience, and connection speed.(The table above shows the top-scoring broadband network providers as per the TRA Consumer Experience Report 2022)For corporate customers, Batelco was also ranked as the top-performing mobile network operator scoring the highest in areas that include overall satisfaction, overall service experience, network coverage, and voice quality experience.Commenting on this achievement, Batelco Chief Operating Officer, Maitham Abdulla said, “We are proud to have received these high rankings in the Bahrain TRA’s Consumer Experience Report based on our services and delivery to both consumers and corporate customers.”“We greatly appreciate the trust our customers place in us and thank them for their loyalty to Batelco. We are committed to continuing with our efforts to exceed our customers’ expectations though the delivery of exceptional experiences that differentiates us from our competitors.”The report is in line with the TRA's goals to ensure consumer transparency and is aimed at helping customers to make informed decisions when choosing the provider that best suits their needs. By comparing the performance of Bahrain's telecom providers from the consumers' perspective, the report allows customers to look beyond price and consider such areas as service experience, complaints handling and shop experience.